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Yearbook Supervisor in Eden Prairie, MN at Lifetouch National School Studios Inc.

Date Posted: 11/15/2018

Job Snapshot

Job Description

Under the immediate supervision of the Manager of Cash Operations, the Yearbook Supervisor is responsible for the supervision of accurate recording and  reporting of yearbook deposit notices and  invoices through timely processing of payments, credits, and contract adjustments. Responsible for reporting results, and on-going analysis, research and support for the entire Yearbook process. This position is also responsible for supervising the month–end tasks such as preparing trial balance and balancing the commercial and yearbook month-end. This position is responsible for ensuring all inquiries from the sales field, customer accounts, and internal customers are researched and resolved in a timely manner. This position will also provide supervision as needed to the Canadian Yearbook process.


  • Prepare a determination of the impact and proper set up for any new incentives being offered through marketing to ensure financial information can be retrieved and reflected properly on invoices sent to accounts
  • Manage end to end testing of yearbook rollover, incentive and line items changes prior to deposit notice season to ensure all changes are being properly reflected on the invoice and the related commission is calculated properly and Invoice Manager is properly reflecting the updates
  • Develop and supervise a repeatable process for generating Account Receivable Reports to drive more timely collection of outstanding balances
  • Be the Subject Matter expert resource for migrating the yearbook invoicing for the US and Canada onto Invoice Manager and off of LPIP
  • Monitor various yearbook systems to identify issues and work with IS to resolve
  • Supervise the Notices of Exception (NOE’s) process
  • Develop a standard calendar of daily/weekly validation queries prior to Deposit Notice and Invoice season assign to the team and monitor the process to ensure timely completion
  • Supervise daily and month-end balancing tasks related to the commercial yearbook business
  • Supervise daily research and entry of credit adjustments
  • Prepare back-up and process any accounts to be written-off upon manager approval
  • Supervise the reconciliation of the month-end for yearbooks and commercial
  • Supervise the research and resolution of e-mail/phone queries from sales representative and customers in a timely manner
  • Supervise/Monitor the Canadian Yearbook process to ensure accurate and timely invoices
  • Perform other projects or miscellaneous duties as requested or assigned

Other knowledge, skills, and abilities:

  • Strong research, analytical skills, and problem solving skills
  • Strong attention to detail and organized
  • Working knowledge of MS Office and good mathematical aptitude
  • Solid interpersonal and verbal communication skills
  • Ability to handle high volume of work and meet deadlines

 Direct Supervision:

  • 3 non-exempt employees

 Send resumes to: